“Our strategic partnership with Krisp and our deployment of Krisp is the perfect example of a product that supports digital deflection of customer interactions and provides superior customer experiences for our clients and their customers through live voice interactions.”īy implementing Krisp, Sitel agents can mute outbound background noise from other contact center agents, such as agent chatter and inbound background noise from the customer, such as cars passing by, a barking dog or a noisy home, creating a more seamless experience for the agent and the customer. “At Sitel Group, we are committed to investing in artificial intelligence as part of our strategy to improve the employee experience and the customer experience for our clients’ customers,” said Ryan Maund, Chief Product and Innovation Officer at Sitel Group. In 2019, Sitel was the first business process outsourcer (BPO) to deploy the technology through Krisp Technology’s Early Access Program for Krisp® application. Sitel’s customer experience expertise, coupled with Krisp’s technology showcases the companies’ commitment to improving both employee and customer experiences.
The technology is being deployed both for Sitel Group’s contact centers and for Sitel at Home agents, working remotely. to deploy Krisp, the first-ever AI-based noise suppression tool that mutes background noise for agents and customers during calls. Using the additional layer of noise originating through your computer, the clarity of the voice is more consistent and the accent on the key points becomes more pronounced.MIAMI, FL – J– Sitel Group, a leading global customer experience management provider that delivers more than 3.5 million customer experiences every day, today announced it has partnered with Krisp Technologies, Inc. A small microphone connected to your phone is a good way to eliminate the background hum or chatter associated with typical teleconferencing. This is also true if you are making a phone conference. If you are listening to a deposition via your hearing aid, the accent will be on the line of the person being called, not on the speaker. One of the great things about using a computer with an integrated risk app is that the sound comes through your computer speakers.
It is also possible to use the volume slider to control the sound coming through your system. The additional layer of noise coming through your computer speakers will be eliminated, allowing you to speak freely.
#Krisp microphone windows
Simply use any normal headset or microphone integrated with your Windows Conferencing app when Krisp is engaged. Krisp also eliminates the need for connecting a headset or microphone to your computer so that you are able to communicate while on the phone. Also, you can adjust the volume of the recording when you need to, so it will not interfere with anyone else on the call. You can even turn on the volume of the speaker and the background noise to eliminate the need for ear plugs.
You can use Krisp to record anything from interviews, dictations, seminars, phone conferences, or even voice notes that you may have to include in a document. Krisp is an excellent tool to increase transcription and facilitate dictation.
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